Position: Office Administrator/Service Coordinator - Windows and Doors
Location: West Dublin/North Kildare
Salary: Negotiable DOE
Responsibilities:
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Provide friendly and professional customer service, both in-person and over the phone.
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Assist customers with inquiries, order status updates, and product information.
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Perform various administrative tasks, including answering phone calls, responding to emails, and handling correspondence.
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Schedule appointments, meetings, and travel arrangements for management and staff.
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Log all service calls.
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Prepare quotes, invoices, and purchase orders for service requests.
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Coordinate with the operations department and service engineers to insure efficient scheduling.
Requirements:
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QQI Level 5 / 6 in administration or equivalent.
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Minimum of 2 years proven experience in an administrative role, preferably in a similar industry (window and door company, construction, or home improvement).
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Excellent organisational skills and attention to detail.
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Strong verbal and written communication skills.
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Proficient in using office so ware (e.g., Microsoft Office suite, email, spreadsheets).
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Ability to multi-task and priori se tasks effectively.
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Exceptional problem-solving skills and the ability to adapt to changing situations.
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Strong customer service orientation and interpersonal skills.
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Ability to work both independently and collaboratively as part of a team.
If the position above is of interest to you and you would like to know more call Clodagh on 086 0405288 in complete confidence.
CS