We are currently recruiting for a Day Concierge/Porter to work on a residential block situated in South West London. This role involves a mixture of front of house and cleaning duties to ensure the block is kept to a high standard for residents.

Salary: £30,000 to £32,000 pa

Hours: Monday to Friday, 8am to 5pm (1 hour lunch break)

Duties:

• Welcoming residents and visitors into the building in a polite and friendly manner.
• Provide a presence in the building.
• Dealing with all residents' requests and complaints efficiently.
• Taking inbound phone calls, redirecting, or taking messages as required.
• Accurate parcel handling and recording.
• Maintaining a logbook of current and past contractors and on-site visitors.
• Bin handling and light cleaning duties.
• Reporting health and safety issues to management.
• Ensure the communal areas are always kept clean, tidy, and presentable
• Report any incidents, problems, or complaints to the appropriate manager in a timely manner.
• Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing.

Suitable candidates will have previous experience working within a similar role in luxury residential or 4-5* hotels.

Please apply with your CV to be considered, if you do not hear back from us within 14 days of applying then you should assume you have been unsuccessful.