Property Manager Assistant- North London - £30,000 - £34,000

We are currently working with a prestigious and forward-thinking Property Management Company who are looking for an Assistant/Administrator to join their Finchley Office in North London.

You will be a key part of the team, assisting the property managers and liaising with contractors and tenants regularly.

• Assist the experienced property management team in day-to-day administrative tasks.
• Maintain accurate records for compliance and tenancy documentation, ensuring data is up-to date and in line with GDPR regulations.
• Support in scheduling property inspections, maintenance visits, and statutory safety checks (e.g., gas safety, EICR, EPC, HMO licensing).
• Draft tenancy agreements and legal notices under supervision, ensuring compliance with the Housing Act 1988 and 2004.
• Help track and manage safety certificates and licensing requirements to ensure landlord and tenant obligations are met.

Tenant Liaison & Communication

• Provide prompt and professional responses to tenant queries, escalating more complex issues to senior staff.
• Support in coordinating maintenance requests through property management software (Arthur, Fixflo, Inventory Hive), ensuring updates are communicated to tenants and landlords.
• Assist in delivering structured updates to landlords, including performance reports and rent reviews
• Help log and track maintenance requests, coordinating with the in-house maintenance team and external contractors for basic issues.
• Obtain competitive quotes for minor works and support the senior team in tracking budgets and spending.
• Support the monitoring of maintenance schedules and ensure preventative maintenance tasks are booked in a timely manner
• Build knowledge and understanding of residential property management, UK housing regulations, and best practices.
• Take part in training opportunities to develop skills in conflict resolution, negotiation, and property compliance.

Requirements Essential:

• Strong property administrative skills (minimum of 1 year!)
• Excellent communication and customer service skills when speaking to tenants, contractors and landlords
• Driving license preferred!
• Ability to prioritise and manage multiple tasks in a fast-paced environment
• Confident user of Excel and willingness to learn property management software
• Willingness to occasionally travel locally for property visits ( not regular, may be once a month!)

Working Hours: Monday to Friday (Office-based)
Driving license preferred
Salaries: £30,000 - £34,000
Located: North London - Finchley

If you are a proactive individual who is keen to progress your career, please contact Sarah on the Business Support team at Dove & Hawk Property Recruitment.
02037259835 |

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